Rider Bet Legal Information for Canada

Who Operates the Site

Rider Bet is operated by Zafiro Interactive S.A., a company registered in Costa Rica with its address at Calle 9, Barrio Escalante, San José, Costa Rica. We do not publish a commercial register number on the site, so the jurisdiction of registration is Costa Rica. Correspondence addressed to the operator goes to [email protected], and we answer written requests from the registered address of your account first, so that we can match them to the right profile.

How We Are Licensed

The site holds Costa Rica online gaming licence no. CR-GL-2024-0471, and the random number generator behind our games is certified by iTech Labs. This is an offshore licence: Rider Bet has no registration with, or authorization from, a Canadian provincial regulator. Gambling in Canada is regulated province by province, so before you play, check that online gambling with an operator in our position is permitted where you live. By opening an account you confirm that you have done so, and that you accept the responsibility for the legality of your participation in your own province.

Who Answers for Content and External Sources

Zafiro Interactive S.A. is responsible for the text, bonus terms and figures published on this site. Game information, RTP values and sports odds come from third parties, including the studios that supply our slots and Betradar for sports odds, and the studio’s own information screen prevails if a figure differs. The responsible gambling page links to outside organizations. We do not control their content, and we are not responsible for what they publish or for changes made after the link was added.

Copyright and Game Provider Trademarks

The text, layout, logo and graphics of the site belong to Zafiro Interactive S.A. and may not be copied, scraped or republished without written permission. Game titles, artwork and logos belong to their studios, including Pragmatic Play, Hacksaw Gaming, Play’n GO, Penguin King, Evolution Gaming, Ezugi, Playtech and Vivo Gaming. Their names appear here only to identify the games we offer, and no endorsement is implied. Any use of these names beyond that purpose requires the permission of their owners.

How to File a Complaint

Send the complaint to [email protected] from the address registered on your account, with your account email, the date, the game or transaction and a short description of the problem. We acknowledge it within 24 hours, which is our standard email reply time, and aim to send a written decision within 14 days. If you do not accept the decision, you may escalate it to the licensing authority behind licence no. CR-GL-2024-0471 by quoting the licence number and our reference.

How to Contact the Operator